Shipping Policy

1. Processing Times

Orders are processed within 1–3 business days after payment is confirmed.

2. Domestic Shipping (US)

• 
  Standard delivery: 3–7 business days.
  
• 
  Express delivery (if available): 1–3 business days.
  
• 
  Deliveries are handled by trusted carriers (e.g., USPS).
  

3. International Shipping

Currently, we [do/do not] offer international shipping. (If available, provide estimated times and costs.)

4. Tracking Information

Once shipped, you will receive a tracking number via email.

5. Shipping Costs

Shipping costs are displayed at checkout and vary by destination and shipping method.

6. Delays

We are not responsible for delays caused by postal services, customs, or unforeseen events.

7. Lost or Damaged Parcels

If your parcel is lost or arrives damaged, please contact us immediately. We will work with the carrier to resolve the issue.

8. Incorrect Address

Customers are responsible for providing accurate shipping details. Luxolla is not liable for delays or losses due to incorrect addresses.